Available Opportunities

July 15, 2015 at 5:11 p.m. EDT

Customer Support Technician

EPB has an immediate opening for 2 Customer Support Technician in the Field Services Department of the Operations Division.

The primary responsibility of a Support Technician is to perform analysis and troubleshooting via telephone for EPB's voice, video and Internet services. Focus is on 100% customer satisfaction, and demonstrated through talking with customers, clients, contractors, and vendors about products and resolving their issues and/or problems therein.

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July 10, 2015 at 2:46 p.m. EDT

Metaswitch VoIP Engineer

The Metaswitch VoIP Engineer is responsible for the design, maintenance, and enhancement of EPB’s telecommunications network. The focus of this position is EPB’s Metaswitch Class 5 switches and services comprised of TDM, VoIP, Hosted PBX, Sip Softphones, Fax, and Conference bridges. The position includes developing and testing new products, troubleshooting complex system issues, interpreting work orders to program various systems, and resolving issues escalated to them from Tech Support and/or Network Operations.

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June 18, 2015 at 12:20 p.m. EDT

Customer Service and Sales Advisor

EPB has an immediate opening for 5 Customer Service and Sales Advisors.

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June 18, 2015 at 12:02 p.m. EDT

Network Engineer - 2nd and 3rd shfit

EPB has an immediate opening for a Network Engineer – 2nd and 3rd shift in the Network Operations Department.

The Network Engineer in the Network Operations Department has the responsibility for monitoring and maintaining network systems and services. The Network Engineer will also be responsible for improving EPB’s operations by identifying opportunities to improve systems and processes used to monitor the network and serve customers.

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