Payment Options

We work hard to bring electric power to every customer in our service area at the lowest possible cost. When the time comes to pay your monthly bill, we want to be sure that payment is as hassle-free and easy as possible.

So we offer a variety of options for bill payment – in person, by phone, online and more.

Online
Paying your electric power bill online 24 hours a day, 7 days a week just requires your credit card (MasterCard, Discover Card or Visa), your debit card or your checking account information (routing number and account number). Not only is it fast and easy, there is no convenience fee! Pay online now.

By phone
Payments may be made by phone using your Visa, Discover Card, MasterCard, debit card, or with your checking account. To pay by phone, please contact us at 423-648-1EPB (1372) and follow the voice prompts. Paying by phone is fast and easy, and there is no convenience fee.

By check
You can pay your electric power bill using a personal check either in person or by mail. You can also pay using a personal check by phone or on-line with no convenience fee.

By credit card/debit card
You can pay your electric power bill using your Visa, Discover Card, MasterCard or debit card in person at an EPB Branch Office, by phone or on-line with no convenience fee.

In person
You can pay your electric power bill at any of our three locations. You may pay our cashier using cash, check or money order, Visa, Discover Card, MasterCard or debit card. Night drops are located at all EPB office and branch locations.

EPB Main Office
10 West M.L. King Blvd.
Downtown Chattanooga
Monday - Friday
Hours: 7:30 a.m. – 6 p.m.
Directions

EPB Branch Offices

Brainerd Branch
830 Eastgate Loop
Monday - Friday
Lobby hours: 8:30 a.m. – 5:30 p.m.
Drive-thru hours: 7:30 a.m. – 6 p.m.
Saturday 9 a.m. – 1 p.m.
Directions

Hixson Branch
2124 North Point Blvd.
Monday - Friday
Lobby hours: 8:30 a.m. – 5:30 p.m.
Drive-thru hours: 7:30 a.m. – 6 p.m.
Saturday 9 a.m. – 1 p.m.
Directions

All locations provide free parking and our Brainerd and Hixson branches offer a drive-thru window.

EPB Pay Stations
We have numerous convenient pay stations located across our service area.  For a list of businesses accepting payments, click here.

By Mail
To pay by mail, simply return the bottom portion of your statement along with your payment to:

EPB
P.O. Box 182254
Chattanooga, TN 37422